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How do I clear the browser cache and cookie?

Internet Explorer

  • Open Internet Explorer and click on Tools
  • Click on Internet Options
  • On the General Tab, in the middle of the screen, click on Delete Files
  • You may also want to check the box "Delete all offline content"
  • Click on OK and wait for the hourglass icon to stop after it deletes the temporary internet files
  • You can now click on Delete Cookies and click OK to delete cookies that websites have placed on your hard drive.


  • Open your browser and click on Tools
  • Click on Options
  • Select Privacy
  • Click on the buttons to Clear your Cookies and Cache

Google Chrome

  • Once your browser is open
  • Select the tools menu
  • Click Options
  • Select Clear Browsing data
  • Select the "Empty the cache" and "Delete cookies" checkbox
  • Click the Clear Browsing Data button


  • Open Safari and click on the Safari menu
  • Click on Reset Safari
  • From the menu, select "Empty the cache" and "Remove all cookies"
  • Press Reset

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